If you have any feedback, questions or complaints, please contact us via our Customer Support service at [email protected]

When you contact us please provide us with your name, address, and any other information we may need to identify you, your Raison Account, and the transaction (if relevant) on which you have feedback, questions or complaints.

You can also contact our online support or chat with us in Telegram from 10:00 to 19:00 (Tallinn), Monday to Friday.

Raison is a product of RSN Finance OÜ, company from Estonia with registry code 14369967 having its office at Roosikrantsi 11, Tallinn city and registered address at Roosikrantsi 2-K088, Tallinn city, Harju county, 10119.

Our Value Added Tax identification number EE102057391 (since 23.03.2018)

Raison operates under following licenses:
— Financial services, Virtual currency wallet service — FRK000449
— Financial services, Exchange services between virtual currencies and fiat currencies — FVR000536

Raison is registered by Financial Crimes Enforcement Network (FinCEN) as Money Service Business (MSB). MSB Registration Number: 31000139013650

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